Airline Reservation System
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Earlier, the Airline Reservation Systems (ARS) used to be standalone
systems. Each airline had its own system, disconnected from other airlines or
ticket agents, and usable only by a designated number of airline employees.
Travel agents in the 1970s pushed for access to the airlines' systems. Today, air
travel information is linked, stored, and retrieved by a network of Computer
Reservations Systems (CRS), accessible by multiple airlines and travel agents. The
global distribution system (GDS) makes for an even larger web of airline
information, not only merging the buying and selling of tickets for multiple
airlines, but also making the systems accessible to consumers directly. GDS
portals and gateways on the Web allow consumers to purchase tickets directly,
select seats, and even book hotels and rental cars. Airline Reservation System
(ARS) in conjunction with Global Distribution System (GDS) has led to ease of
airline ticketing, flight scheduling and also provided a means for customers to
access and book flights from their homes. It has also increased the speed with
which information about customers are retrieved and handled for flight
Airline Reservation System (ARS) is a computerized system used to store
and retrieve information and conduct transactions related to air travel. The
systems was originally designed and operated by airlines, but were later extended
for the use of travel agencies. Major ARS operations that book and sell tickets for
multiple airlines are known as Global Distribution Systems (GDS). Airlines have
divested most of their direct holdings to dedicated GDS companies, who make
their systems accessible to consumers through Internet gateways. Modern GDSes
typically allow users to book hotel rooms and rental cars as well as airline tickets.
Scope of the System:
This Project is not only restricted to Computer Reservation Systems (ARSes), but
also other systems dedicated to the optimal performance in the airline industry;
airline agencies and their customers inclusive. The outcome of this study will
provide a basis for developing the appropriate approach to the problems
associated with air travelling operations in relation to Airline Reservation
Systems. This presentation will be beneficial to all those who make use of Airline
Reservation Systems (ATRSs), flight operators, air travelling operators, travel
agents and airline agencies.
The project is aimed at exposing the relevance and importance of Airline
Reservation Systems (ARS). It is projected towards enhancing the relationship
between customers and airline agencies through the use of ARSs, thereby easing
the flight ticketing and selling process and all air traveling operations.
Drawbacks of the existing system:
The Drawbacks of the existing system can be categorised as that of manual
system and a fully automated system.
Manual system: The system is very time consuming and lazy. This system is more
prone to errors and sometimes the approach to various problems is unstructured.
Automated system: With the advent of latest technology if we do not update our
system then our business result in losses gradually with time. The automated
systems contain the tools of latest trend i.e. computers printers, fax, Internet etc.
The systems with this technology are very fast, accurate and user-friendly. But
these systems cannot be trusted in the case of security of the data and a
supervisor is always required to check the software for version updates and
maintenance. But those systems need to be updated on a regular basis so as to
maintain the integrity.
Limitations of the new System to be implemented:
Even though the aim of the Developing team is to develop a software that
is easy to use and user friendly in nature but the level of abstraction can only be
maintained up to a certain extent and eventually properly trained user is
recommended over a naïve one administer the software.
The Software may have to undergo rigorous testing before the actual
implementation because the scale on which it has to be implemented is vast and
regular updates of the software will be available to reduce the possibility of the
existence of bugs in the system.
Compatibility issues may arise in the system regarding its functional
behavior on various platforms of operating system and the developing team will
be working on the software to keep it stable on every OS platform possible.
The database storage and retrieval shall be managed by either Microsoft
access or Oracle 8 database management softwares depending on their
compatibility and ease of use with keeping the features and need of the system in
mind. The database may still have issues persisting like redundancy of data which
will be addressed by the developing team in the later versions of the software.